Please contact us| Beautopia will contact you as soon as possible. Please email Beautopia at email@example.com with your order number and a photo or brief video demonstrating the defect to request a return. Please email Beautopia before returning your purchase; it will help the process go much more smoothly. Coordinators of Beautopia Customer Happiness will contact you through email with details on how to return your purchase to Beautopia. Assemble and send pack your stuff carefully so that it arrives in Beautopia in one piece. If you don't have your Beautopia Hair & Beauty packing, you can use a similar-sized box. Print your return shipping label and tape it to the front of the box, following the instructions given to you. Drop the package off at an Australia Post outlet, a self-contained post office box, or a parcel locker.
Returns from urban regions often arrive at Beautopia within 7 business days, but regional or isolated regions may take longer. Within two business days after receiving your return, Beautopia will handle your exchange, refund, or shop credit. When your return is complete, Beautopia will contact you. It is the obligation of the customer to retrieve any things that Beautopia deems to be in undesirable condition (unless malfunctioning) or that are not returned within the specified deadline. Returning items in poor condition will not be reimbursed by Beautopia. When shipping returns, Beautopia assumes no responsibility for lost things, hence they recommend sending them by registered mail. When your returned item is received we determine that it is in good condition (unless it is defective), they will gladly refund or swap it.
Once gift cards and promotional coupons have been sold, we don't take them back or exchange them. You can make the best of them by pairing them with the Beautopia coupon and save money further on the brand products of your choice We have local brands and international brands for you to choose from.
The manufacturer, not Beautopia, is responsible for any warranties. These warranties are provided by the manufacturer, who specifies the warranty terms, which may differ depending on the product. Beautopia has no influence on manufacturer warranty and repair periods and can't predict what they'll be like.
The coupon code for Beautopia can be entered while checking out in the specified coupon box.