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FAQ's Agoda

How can I learn more about the room or the property's amenities?

Details on the property can be found in your confirmation email or on the property description page. You can also contact the property directly if you have any other questions.

When will I receive an email confirmation?

Within 30 minutes of booking, you should receive this email along with the booking voucher (PDF file). Please check your junk mail and/or spam filters if you haven't gotten it after that time. You can also access your booking voucher online and download or resend it.

If I cancel my reservation, will I be charged?

You will not be charged a cancellation fee if you have a free cancellation booking. You may be charged a cancellation fee if your booking is no longer free to cancel or is non-refundable. The property determines any cancellation fees for a reservation.

What are my options for extending my stay?

Agoda now has a self-service option available. Choose your new dates and select your booking. Please keep in mind that not all bookings allow for date adjustments.

Is it possible to request an early check-in or a late check-out?

You can use the self-service option to send your unique request for an early check-in/late check-out. Please keep in mind that all specific requests are subject to availability and that Agoda cannot promise them.

Agoda Customer Reviews

Based on 1 customer reviews and online research, Agoda has a rating of 3 out of 5 stars, indicating that most customers are satisfied with Agoda.

3 / 5.0
1 Reviews
Good
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