Is ZALORA a Legit ! Everything you need to know about ZALORA

Whether you're looking for the latest fashion trends straight from the runway or want to score a great deal on some new clothes, there's no shortage of online shopping options available. 

But with so many choices, it can be hard to know which ones are worth your time—and which ones you should avoid at all costs.

Enter ZALORA, one of the most popular online fashion retailers in Southeast Asia. Is ZALORA legit? Keep reading to find out.

What is ZALORA?

ZALORA is an online fashion retailer that offers a wide range of clothing, shoes, and accessories for men and women. It's been in operation since 2012 and is headquartered in Singapore. 

In addition to Singapore, ZALORA also has a presence in Malaysia, Indonesia, Brunei Darussalam, the Philippines, Hong Kong, Taiwan, and Macau. 

One of the things that sets ZALORA apart from other online fashion retailers is that it offers free shipping on all orders—no minimum purchase required. 

It also has a 14-day return policy, which is pretty generous compared to most other retailers. Plus, if you sign up for a ZALORA account and subscribe to its newsletter, you'll get 15% off your first order. So far, so good—but what about the quality of the clothes?

Is ZALORA Legit?

Zalora is a legitimate website and it is safe to shop on the site. The company uses SSL encryption to protect your personal and financial information when you make a purchase. 

And if you're not happy with an item that you've bought from Zalora, you can return it within 30 days for a refund or exchange. 

Are the Clothes Any Good?

This is where things start to get a little bit more complicated. While Zalora does sell some branded items (like Adidas sneakers and Nike sports bras), the vast majority of the clothing it sells is its own private label—which means that it's designed and produced by Zalora itself. 

On the one hand, this means that you're unlikely to find exactly the same thing at another store—which could be a good or bad thing depending on your perspective. 

On the other hand, it's harder to know what to expect in terms of quality since you can't necessarily compare Zalora's clothes to other brands. 

Based on customer reviews, it seems like the quality of Zalora's clothes varies pretty widely. 

Some people are happy with their purchases and say that the clothes are well-made and as described; others have had bad experiences with clothes arriving damaged or not looking like they do in the photos. 

Ultimately, whether or not you decide to shop at Zalora will come down to your personal preferences and risk tolerance. 

Products and Services Offered

1.  Online Shopping

ZALORA is an online fashion retailer that offers a wide range of clothing, shoes, and accessories for men and women. shoppers can browse the latest collections from top brands, such as adidas, Nike, Puma, and Reebok, or search for specific items using the handy search bar.

2.  Free Shipping

ZALORA offers free shipping on all orders over PHP 1,500. For orders below this amount, a shipping fee of PHP 100 will be applied. Delivery times vary depending on the delivery address but are typically 3-5 working days for Metro Manila addresses and 5-7 working days for provincial addresses.

3.  Cash on Delivery

ZALORA also offers cash on delivery as a payment option. This means that customers can pay for their order when it is delivered to them, rather than having to pay upfront. There is a minimum order value of PHP 1,000 for cash on delivery orders.

4.  Returns Policy

Customers can return items within 14 days of receiving them if they are not satisfied with their purchase. Items must be in their original condition and packaging in order to be eligible for a refund. Shipping costs are not refundable.

5.  ZALORA Rewards

ZALORA Rewards is a loyalty program that allows customers to earn points with every purchase which can then be redeemed for discounts on future purchases. Customers can also earn points by referring friends or family members to sign up for the program

Customer Reviews for Zalora 

1. Overall, shoppers are happy with Zalora

The vast majority of customer reviews for Zalora are positive, with shoppers praising the store for its wide selection, affordable prices, and good customer service. There are a few negative reviews, but they are outnumbered by the positive ones.

2. Shoppers love the wide selection of products

One of the things that shoppers love most about Zalora is the wide selection of products that the store offers. You can find just about anything you need on Zalora, from clothes to shoes to accessories. The store has something for everyone.

3. Prices are very affordable

Another thing that shoppers love about Zalora is the fact that prices are very affordable. You can find great deals on clothing, shoes, and accessories without having to spend a lot of money.

4. Customer service is good

If you have any problems with your order, Zalora’s customer service team is always willing to help. They are quick to respond to questions and concerns and will do everything they can to help you resolve any issues you may have.

5. There are some negative reviews

While most customer reviews for Zalora are positive, there are a few negative ones. Some shoppers have had bad experiences with customer service or have received damaged items. However, these negative reviews are outnumbered by the positive ones.

Zalora Return Policy

The Zalora return policy makes shopping its online store a breeze. Customers can return any order they are not satisfied with within 14 days after delivery, no questions asked. 

Items must be returned in the condition they were when delivered and unworn with their original tags still attached. Keeping customers satisfied is a top priority at Zalora; that's why they have so much flexibility when it comes to returning items. 

To make it even easier, customers can print out a returns form on their website and drop the package off at any of their courier partners' locations around Singapore for free. Shop stress-free and know that you can count on Zalora for simple and straightforward returns!

Conclusion: 

So, is Zalora legit? Yes—it is a real company with real products that you can buy online. However, whether or not shopping at Zalora is right for you will depend on your personal preferences and needs. If you're looking for cheap clothes with free shipping and don't mind if they're not exactly like what you see in the photos, then go ahead and give Zalora a try—just be sure to read the reviews carefully before making any purchases!