StriVectin accepts the following credit cards: VISA, Mastercard, American Express, Discover Card, and PayPal.
StriVectin only ships to the United States and Canada.
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StriVectin strives to respond to orders as soon as they are received, and in most cases, orders are fulfilled within 2 business days, but please allow up to 5 business days for orders to be processed due to the extremely high volume of orders they receive. StriVectin is putting extra resources in place to reduce these delays, and we appreciate your patience in the meantime. During peak periods, such as after/during product launches, holidays, and special promotions, fulfilment times may vary. Any high-risk orders will be held until their team can conduct an investigation. Please double-check that your billing and shipping information is correct and matches the card you intend to use. Monday through Friday, excluding holidays, StriVectin processes and ships all orders. When your order ships, you will receive a shipping confirmation email with tracking information. Please keep in mind that updating your tracking information may take up to 24-48 hours.
StriVectin is happy to accept returns on both new and gently used products within 30 days of receipt at no cost to you.
Please allow 7 to 10 business days for your refund to be processed after they receive your return. Refunds are issued in the same form of payment that was used to make the purchase. Please keep in mind that refunds can take up to 10 working days to appear on your account due to differences in processing times between payment providers.